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Terms of Service

Terms of Service for Dimensions Counseling Center, PLLC

Last Updated 2/9/2026

Terms of Service Last Updated: April 7, 2026

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By accessing and using the Dimensions Counseling Center, PLLC website at https://www.dimensionscounselingcenter.com, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

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WEBSITE USE ONLY

These Terms of Service apply solely to your use of our website. Professional therapy services, treatment relationships, and clinical care are governed by separate agreements and applicable healthcare laws and regulations.

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NO MEDICAL ADVICE

The content on this website is for informational purposes only and does not constitute medical advice, psychological advice, or professional mental health services. This website is not a substitute for professional treatment or emergency care. If you are experiencing a mental health emergency, please contact emergency services (911), the 988 Suicide and Crisis Lifeline, or your local crisis hotline immediately.

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NO THERAPIST-CLIENT RELATIONSHIP

Visiting our website, submitting a contact form, or scheduling a consultation does not create a therapist-client relationship. That relationship is established only through formal intake procedures and signed agreements completed prior to or during your first session.

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SCHEDULING AND CANCELLATION

Any scheduling features on this website are subject to confirmation from our office, our current scheduling and cancellation policies, verification of insurance and payment information, and completion of required intake forms.

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INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of Dimensions Counseling Center, PLLC and is protected by applicable copyright laws. You may not reproduce, distribute, or transmit any website content without prior written permission, modify or create derivative works from our content, use our content for commercial purposes, or remove any copyright or proprietary notices.

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USER CONDUCT

You agree not to use this website for unlawful purposes, harass or harm others, impersonate any person or entity, attempt to gain unauthorized access to the website, interfere with the website's functionality, or submit false or misleading information.

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PRIVACY

Your use of this website is also governed by our Privacy Policy, available at https://www.dimensionscounselingcenter.com/privacy-policy. Please review that document to understand how we collect and use your information.

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SMS TERMS OF SERVICE

By opting into SMS communications from a web form or other medium, you agree to receive SMS messages from Dimensions Counseling Center, PLLC. These messages may include appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to any message to opt out. See our full Privacy Policy at https://www.dimensionscounselingcenter.com/privacy-policy.

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THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of any external sites, or for any damage or loss related to your use of them.

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TELEHEALTH SERVICES

Telehealth services are delivered through a separate HIPAA-compliant platform and are not provided directly through this website. Participation in telehealth is subject to agreements completed during the intake process, applicable state licensing requirements, and your individual insurance coverage for telehealth services.

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DISCLAIMER OF WARRANTIES

This website is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the website will be uninterrupted, error-free, free of harmful components, or suited to your specific requirements.

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LIMITATION OF LIABILITY

Dimensions Counseling Center, PLLC shall not be liable for any damages arising from your use of or inability to use this website, any content posted on this website, unauthorized access to your information, or technical failures or service interruptions.

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CHANGES TO TERMS

We reserve the right to modify these terms at any time. Changes will be effective upon posting to this page with a revised date. Your continued use of the website constitutes acceptance of any updated terms.

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GOVERNING LAW

These terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

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SEVERABILITY

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.

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ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Dimensions Counseling Center, PLLC regarding use of this website and supersede any prior understandings or agreements on that subject.

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CONTACT

Hunter Cook Dimensions Counseling Center, PLLC

Phone: (423) 722-2499

Email: admin@dimensionscounselingcenter.com

Website: https://www.dimensionscounselingcenter.com

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