Privacy Policy

Welcome to the website of Dimensions Counseling Center, PLLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.dimensionscounselingcenter.com].
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INFORMATION WE COLLECT
When you visit our website, we may collect:

• Basic contact information if you fill out our contact forms

• Usage data (pages visited, time spent on site)

• Device information (browser type, IP address)

When you utilize SMS or MMS services with our practice, we may collect:

Name registered to Caller ID
Phone Number
 

Note: This policy covers website and SMS/MMS usage only. Medical and therapeutic information privacy is covered under our separate HIPAA Notice of Privacy Practices, which will be provided during your first session.
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HOW WE USE YOUR INFORMATION
Website and SMS/MMS information is used to:

• Respond to your inquiries

• Improve our website and services

• Send you requested information

• Schedule appointments

• Maintain website security

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INFORMATION SECURITY
We implement reasonable security measures to protect your information, including:

• SSL encryption for all data transmission

• Secure hosting environments

• Regular security updates

• Limited staff access to contact information

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THIRD-PARTY SERVICES
Our website may use third-party services such as:

• Google Analytics for website statistics

• Scheduling software for appointments

• Contact form processors

• Website hosting services

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These services have their own privacy policies and data collection practices.
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COOKIES AND TRACKING
Our website uses cookies to:

• Remember your preferences

• Analyze website traffic

• Improve user experience

• You can disable cookies in your browser settings.

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CHILDREN'S PRIVACY
Our website is not intended for children under 13. We do not knowingly collect information from children.

YOUR RIGHTS
You have the right to:

• Request access to your data

• Request deletion of your data

• Opt-out of communications

• Update your information

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CALIFORNIA PRIVACY RIGHTS
California residents have additional rights regarding their personal information under the CCPA.
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UPDATES TO THIS POLICY
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
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CONTACT INFORMATION
If you have questions about this website privacy policy, please contact:

Hunter Cook
Dimensions Counseling Center, PLLC
Phone: ‪(423) 722-2499
Email: huntercook@dimensionscounselingcenter.com
Website: https://www.dimensionscounselingcenter.com
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Note: This privacy policy applies to website and SMS/MMS usage only and is separate from our medical privacy practices and HIPAA compliance policies.

SMS/MMS consent is not shared with their parties or affiliates for marketing purposes